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Privacy Policy


Our Privacy commitment

At Kathleen Berney, we recognise the trust you are placing in us in your dealings with our company. We do everything we can to maintain that trust.

How we handle customer information

Kathleen Berney collects personal information in two ways – when you place an order or register for Kathleen Berney’s email subscription. This information is used to assist in keeping you informed with relevant consumer notifications about products, offers, promotions, sales, and any other goings on that may interest you as a special Kathleen Berney customer. We also use your details to ensure a high level of customer service is maintained in processing orders and ensuring a timely delivery.

When you submit feedback or questions via e-mail, or contact us for information about our website, we will request your name and e-mail address. We use this information solely to respond to your inquiries, and for future information about Kathleen Berney’s products. You can unsubscribe from our mailing list at anytime that you request.

You will not be contacted via telephone for any other reason than your order status and unless you have otherwise specifically requested.

When you place an order you will be asked for the following personal information: your name, e-mail address, billing address and delivery address, and phone numbers, so that we can process and fulfill your order. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card.

Details of your address and telephone number will be shared with our courier and postal partners, dependant on your locality, solely to ensure an excellent delivery service.

We do not collect personal information when you visit our site unless you log on, place an order or register with us.

Kathleen Berney ensures that information you share with us is managed in accordance with relevant Australian privacy law. As the Australian Federal Government introduces new privacy legislation – Kathleen Berney’s privacy policies will be reviewed and updated as appropriate.

More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au

Who we share your information with

This policy applies to Kathleen Berney but not to websites maintained by other companies or organizations to which we link to or engage in joint promotions.

Please ensure that you read the Privacy Policy of such other companies before submitting your details.  We do not share or sell information to third parties nor use personal information for any reason other than its intended use.

However, we may use third parties to perform services on our behalf, such as sending e-mail communication. Third parties are not authorised to use your information for any other purpose.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. We use cookies to gain statistics on which areas of our site attract traffic. We also use cookies to improve your experience of our websites. For example, cookies allow us to recognise whether or not you are returning to our websites. This may allow us to alert you to products or offers which we think you might be interested in viewing. Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you will need to adjust the settings of your browser. From time to time we  may also use third parties such as Facebook and Google Adwords and Analytics to target more relevant advertising or provide website analytics based on your activity on www.kathleenberney.com.au.  You can find more details in the privacy policies for these services including information on how to opt-out of certain conduct. The website www.youronlinechoices.com.au also allows you to opt-out of some online behavioural advertising and provides further information about how online behavioural advertising works. Please feel free to contact us to request further details of the services we use.

Security

We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information.

Links to Other Websites

Our website contains links to third-party websites. When you click on links on our site that take you to third-party websites, you will be subject to that third-party’s privacy policies.

While we support the protection of privacy on the internet, we cannot be held responsible for the actions of any third-party websites.

Changes to this Privacy Policy

It may be necessary for us to review and revise our Privacy Policy from time to time. An amended version will be posted on the Kathleen Berney website. We suggest that you visit our website regularly to keep up to date with any changes.

Contact Us

For further information or to contact Kathleen Berney, please e-mail [email protected] or ph +61 2 9656 1429